This policy is for general reference only. Return and claim terms for each order shall be subject to the mutually agreed Proforma Invoice (PI). No no-reason returns for bulk industrial chemical materials.

This policy applies to B2B bulk orders sold by Qingdao Yuancui International Imp&Exp Co., Ltd.

Buyer shall inspect goods within 7 working days after arrival. Any quality complaint must be submitted in writing with photos, videos or test reports within this period.

Returns or exchanges can be negotiated only if we deliver wrong goods or products fail to meet agreed specifications, with goods unopened and undamaged.

We do not accept returns caused by improper product selection, formula, storage or misuse by buyer.